The Six Lessons from the Do No Harm Project
1. Whenever an intervention of any sort enters a context it becomes part of the context.
No intervention is seen as neutral by people in the context.
2. All contexts are characterized by Dividers and Connectors.
We can analyze a context in terms of Dividers and Connectors.
This analysis is done better by teams.
This analysis needs to be iterative, being done on a regular schedule.
3. All interventions interact with both, either making them worse or making them better.
4. Actions and Behaviors have Consequences (ABC).
All interventions consists of both Actions and Behaviors.
Actions reflect effects of resources being brought by an organization into a context.
Behavior reflects the conduct of the people bringing the resources.
5. The details of interventions matter.
The details are where the impacts come from, not the whole.
By analyzing the details of an intervention, we can determine how Actions and Behaviors are having an impact on the context.
6. There are always Options.
Options grow out of understanding our Actions and Behaviors.
Generating options is done better by teams
