Suggested Citation: Bardouille, Dost, Diana Chigas, and Ben Miller, with Brian Ganson. “How do our Operations Interact with the Environment?” Chapter 2 in Management in Complex Environments Questions for Leaders. The Swedish International Development Cooperation Agency (Sida) and the International Council of Swedish Industry (NIR), 2013.

Companies operating in complex environments require a rigorous understanding of the economic, political and conflict dynamics of which they become part. Such insight helps them navigate substantial risks and challenges, grow their business even in unexpected places, work more effectively with local, national and international actors, and make meaningful contributions to stability and development.

This book combines expert analysis, company case stories, and reflections from more than 100 business leaders. Drawing on a vast repository of knowledge and experience, it poses essential questions to better understand a particular complex environment and lead the company within it. It concretely demonstrates how leaders can help their companies meet their full range of goals – technical, financial, legal, reputation and social – by addressing the questions set out in this book.

It is an invaluable resource for corporate practitioners and others concerned with company operations in complex environments.

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Ben Miller

Senior Associate, Responsible Business

[email protected]

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